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Every call answered. Every quote sent. While you work.
Every missed call is a job going to someone else. 62% of calls to small businesses go unanswered, and 85% of those callers never call back. SIBT gives your business a team that answers every call in under a minute, sends the quote, follows up until the customer decides, and asks for the review after the job. You do the work. The team handles everything around the work. Evenings, weekends, while you are under a sink.
- 5 short questions
- Works evenings and weekends
- Nothing new to learn
Sound familiar?
The leaks.
Your business runs on the phone, and it shows. Every one of these is revenue walking out the door. You feel it in your gut even if you have never measured it.
The missed call
62% of calls to small businesses go unanswered. 85% of those callers never call back. They call the next name on Google. Every missed call is a job you already paid to win, given away.
The late quote
The quote goes out late, or never, because you are on a job. The customer asked three companies. The first one to reply usually wins. Speed is the whole game.
The forgotten follow-up
Follow-up depends on someone remembering. On a busy week, nobody remembers. Quotes sit. Customers cool off. Work you already earned slips away.
The angry review
Reviews only come from the angriest customers. The happy ones never get asked. Your rating tells the story of your worst day, not your average one.
The quiet weeks
Past customers forget you exist until something breaks. Nobody checks in. The diary has gaps that a simple reminder would have filled months ago.
What the team does.
The fix.
You do the work. The team handles everything around the work. Built for the way you actually work: the plumber on an emergency call-out, the salon with a full column, the treatment room between appointments.
Never miss the call
- Answered in under 60 seconds, evenings, weekends, holidays.
- Every caller gets a reply, even the 11pm emergency.
- Job details waiting by morning, not a voicemail you will never return.
Win the quote
- Quote sent while you are on the job, when the customer is still deciding.
- Followed up until yes or no. No quote sits forgotten.
- No lead cools off because the week got busy.
Keep them coming back
- Review asked after every job. Your rating starts telling the true story.
- Reminders before appointments. Fewer no-shows, fewer empty chairs.
- Past customers checked in at the right time, so the diary fills itself.
The playbook behind the team.
Proof.
The same playbook that grew client brands 518% on average across sprints. The discipline is the same whatever the business: nothing slips, everything gets followed up, every customer gets asked.
Questions, answered.
FAQ.
Do I need to learn new software?
No. You keep your phone and your way of working. The team fits around how you already run your business. Nothing new to learn, nothing new to log into every morning.
What happens when someone calls at 11pm?
The call gets answered in under a minute, even at 11pm on a Sunday. The caller talks to your business, not your voicemail. By morning you have the job details waiting, not a missed call you will never return.
Will my customers notice anything different?
They will notice faster replies, quotes that arrive the same day, and follow-ups that do not let them slip away. That is the point. To them it feels like you hired the best office manager they have ever met.
I already have office staff. Does this replace them?
No. It covers what slips through: evenings, weekends, and the busy days when the phone rings off the hook and nobody can pick up. Your staff keep doing what they do. The team catches the rest.
How do we start?
Answer 5 short questions about your business. The SIBT team looks at how you work today, maps what the team would handle, and replies with your next step.
Start with the Growth Audit.
5 short questions about your business. The SIBT team replies with your next step.
- 5 short questions
- Works evenings and weekends
- Nothing new to learn